Privacy Policy

Introduction

Placeonix respects your privacy and is committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how Placeonix collects, uses, stores, shares, and protects personal information when you:

• Visit the Placeonix website
• Submit an enquiry or contact form
• Register for a demo class
• Apply for or enrol in a course
• Make a payment
• Attend online or classroom training
• Participate in assessments, internships, workshops, or projects
• Request placement assistance
• Communicate with Placeonix
• Use any other Placeonix service

By voluntarily providing your personal information or using our services, you acknowledge that your information may be handled as described in this Privacy Policy.

1. About Placeonix

Placeonix provides SAP and information technology training, workshops, internships, practical projects, career guidance, interview preparation, and placement-assistance services.

For the purposes of this Privacy Policy:

• “Placeonix”, “we”, “us”, and “our” refer to Placeonix and its authorised representatives
• “You”, “your”, “student”, “learner”, “visitor”, or “user” refer to the individual whose information is collected or processed
• “Personal information” or “personal data” means information relating to an identifiable individual

2. Information We Collect

The personal information collected by Placeonix depends on how you interact with us.

2.1 Information provided through enquiry forms

When you submit an enquiry, contact form, counselling request, or demo-class registration, we may collect:

• Full name
• Email address
• Telephone or WhatsApp number
• City or location
• Course or program of interest
• Preferred learning mode
• Educational or professional background
• Preferred batch timing
• Message or enquiry details
• Consent or communication preferences

2.2 Student admission and enrolment information

When you apply for or enrol in a program, we may collect:

• Full name
• Date of birth
• Gender, where voluntarily provided or operationally required
• Residential or correspondence address
• Photograph
• Identity verification details
• Parent or guardian details for minors
• Emergency contact information
• Educational qualifications
• College or university information
• Employment history
• Technical skills
• Resume or curriculum vitae
• Course selection
• Batch and attendance information
• Student identification number
• Admission documents
• Signed declarations or agreements
• Other information required to administer the program

We will not ordinarily require sensitive identity documents unless they are reasonably necessary for enrolment, certification, verification, internship, placement, or legal compliance.

2.3 Payment and transaction information

When you make a payment, we may collect or receive:

• Student or payer name
• Payment amount
• Transaction date
• Transaction reference number
• Payment status
• Invoice and receipt details
• Instalment information
• Billing address
• Limited payment-method details supplied by the payment provider

Placeonix may use banks, UPI providers, payment gateways, or other authorised payment processors.

We do not ordinarily store complete debit-card, credit-card, bank-password, UPI PIN, or online-banking credentials.

2.4 Academic and training information

During your participation in a course or program, we may collect:

• Attendance records
• Assignment submissions
• Assessment scores
• Project work
• Trainer feedback
• Class participation
• Learning-platform activity
• Technical lab activity
• Certification status
• Communication with trainers
• Academic progress
• Disciplinary or conduct-related records, where applicable

2.5 Internship and project information

Where you participate in an internship, live project, or simulated project, we may collect:

• Skills and technical profile
• Project allocation
• Work submissions
• Timesheets
• Performance evaluations
• Mentor feedback
• Attendance
• Access records
• Confidentiality agreements
• Client or project eligibility details

2.6 Placement-assistance information

When you request placement assistance, we may collect:

• Resume or curriculum vitae
• Educational background
• Employment history
• Skills and certifications
• Portfolio, GitHub, LinkedIn, or professional-profile information
• Preferred job role
• Expected salary
• Preferred location
• Availability to join
• Interview history
• Interview feedback
• Job-application status
• Offer or employment status
• Documents voluntarily submitted for recruiter verification

You are responsible for ensuring that all employment, educational, and experience information supplied to Placeonix is accurate and genuine.

2.7 Communication information

When you communicate with us by phone, email, WhatsApp, website forms, video meetings, social media, or in person, we may retain:

• The content of your communication
• Contact details
• Date and time
• Call notes
• Counselling notes
• Complaint or support information
• Follow-up status

Telephone or online counselling sessions will not ordinarily be recorded unless you are informed or recording is required for quality, security, evidence, or training purposes.

2.8 Photographs, videos, and recordings

During classes, workshops, events, internships, placement drives, or project demonstrations, we may collect:

• Photographs
• Video recordings
• Voice recordings
• Session recordings
• Testimonials
• Project demonstrations
• Event-participation material

Where identifiable student content is intended for promotional or marketing use, Placeonix will seek appropriate permission where required.

2.9 Information collected automatically

When you visit the Placeonix website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Approximate location derived from technical information
• Pages visited
• Time spent on pages
• Referring website
• Date and time of access
• Form-interaction information
• Website-performance information
• Cookie or similar technology identifiers

This information may be collected through website hosting, analytics, security, or performance tools.

3. How We Collect Information

We may collect personal information:

• Directly from you
• Through website forms
• During admission or enrolment
• Through telephone, email, or WhatsApp communication
• During counselling or demo sessions
• Through learning platforms
• During classroom or online training
• Through payment providers
• During assessments and projects
• Through internship or placement forms
• Through recruiters or placement partners
• Through colleges or institutional partners
• From publicly available professional profiles
• Through cookies and analytics tools
• Through authorised representatives acting on your behalf

Where information is received from another person or institution, we may take reasonable steps to verify that it was lawfully provided.

4. Purposes for Which We Use Information

Placeonix may use personal information for the following purposes.

4.1 Enquiries and counselling

We may use your information to:

• Respond to enquiries
• Arrange counselling calls
• Recommend suitable programs
• Schedule demo classes
• Provide course information
• Explain fees and batch schedules
• Follow up regarding your interest

4.2 Admission and course administration

We may use your information to:

• Process applications
• Confirm eligibility
• Complete admission
• Allocate a batch
• Create student records
• Issue student identification
• Communicate schedules
• Provide learning access
• Track attendance
• Administer assessments
• Manage projects
• Issue certificates
• Provide academic support

4.3 Payment administration

We may use payment information to:

• Process or verify payments
• Issue receipts and invoices
• Track instalments
• Process approved refunds
• Resolve payment disputes
• Maintain financial records
• Meet accounting, taxation, and legal obligations

4.4 Course delivery

We may use information to:

• Conduct online and classroom sessions
• Provide learning materials
• Monitor student progress
• Review assignments
• Provide feedback
• Administer exams or assessments
• Manage learning platforms
• Provide software or lab access
• Improve teaching quality

4.5 Internships and projects

We may use information to:

• Evaluate internship eligibility
• Allocate projects
• Assign mentors
• Monitor performance
• Communicate project requirements
• Verify attendance and deliverables
• Protect confidential project information
• Issue internship or project-completion documents

4.6 Placement assistance

We may use relevant information to:

• Review and improve resumes
• Provide interview preparation
• Conduct mock interviews
• Recommend suitable roles
• Share job opportunities
• Submit profiles to recruiters
• Arrange interviews
• Track application status
• Obtain interview feedback
• Support eligible students during recruitment

Placement assistance does not constitute a guarantee of employment.

4.7 Communication

We may use contact information to send:

• Admission confirmations
• Payment reminders
• Class schedules
• Batch updates
• Academic notices
• Assessment information
• Internship updates
• Placement opportunities
• Interview schedules
• Support responses
• Policy updates
• Other important service-related messages

4.8 Marketing and promotional communication

Where permitted, we may send information about:

• New courses
• Workshops
• Bootcamps
• Events
• Offers
• Scholarships
• Demo classes
• Career programs
• Related Placeonix services

You may request to stop receiving non-essential promotional communication.

Stopping promotional communication will not prevent necessary service-related messages concerning an active enquiry, enrolment, payment, class, internship, interview, or legal obligation.

4.9 Website improvement and security

We may use technical and usage information to:

• Operate the website
• Understand visitor behaviour
• Improve navigation and content
• Diagnose technical issues
• Prevent spam or fraud
• Protect website security
• Monitor website performance
• Improve user experience

4.10 Legal and operational purposes

We may process information to:

• Maintain business records
• Resolve complaints
• Enforce agreements
• Prevent misconduct or fraud
• Protect students, staff, and systems
• Respond to lawful requests
• Comply with legal obligations
• Establish, exercise, or defend legal claims

5. Legal Basis and Consent

Placeonix processes personal information only for lawful and legitimate purposes connected with its educational, administrative, contractual, placement, security, and legal activities.

Depending on the circumstances, information may be processed:

• With your consent
• To provide a service requested by you
• To perform an agreement with you
• To administer your enrolment
• To comply with a legal obligation
• To protect against fraud or security threats
• To respond to emergencies
• For another purpose permitted under applicable law

Where consent is required, Placeonix will seek consent through a clear affirmative action.

You may withdraw consent for future processing where applicable. Withdrawal does not affect processing already carried out lawfully before the withdrawal and may affect our ability to continue services that require the information.

6. Sharing of Personal Information

Placeonix does not sell personal information to third-party advertisers or data brokers.

We may share personal information only where reasonably necessary for the purposes described in this policy.

6.1 Trainers, employees, and authorised representatives

Relevant information may be shared internally with authorised:

• Trainers
• Counsellors
• Academic coordinators
• Placement coordinators
• Accounts personnel
• Administrators
• Technical-support staff
• Management
• Authorised contractors

Access will be limited according to their responsibilities.

6.2 Recruiters and placement partners

Where you request or participate in placement assistance, Placeonix may share relevant information with:

• Recruiters
• Employers
• Staffing companies
• Placement agencies
• Corporate partners
• Interviewers
• Hiring platforms

Information shared may include your:

• Name
• Contact details
• Resume
• Educational qualifications
• Skills
• Certifications
• Employment history
• Project experience
• Location preference
• Availability
• Salary expectations
• Interview-related information

We will not knowingly share your profile for unrelated recruitment purposes without an appropriate basis.

Recruiters and employers receiving your information may independently process it under their own privacy practices.

6.3 Internship and project partners

Where you participate in an internship or project, relevant information may be shared with:

• Clients
• Mentors
• Project partners
• Technology partners
• Corporate organisations
• Institutional partners

Only information reasonably required for evaluation, allocation, access, supervision, verification, or certification will ordinarily be shared.

6.4 Colleges and institutional partners

Where a program is conducted in collaboration with a college, university, or institution, information may be shared for:

• Registration
• Attendance
• Program delivery
• Assessment
• Reporting
• Certification
• Internship coordination
• Placement support

6.5 Payment and financial service providers

Payment and transaction information may be shared with:

• Banks
• Payment gateways
• UPI providers
• Accountants
• Auditors
• Tax professionals
• Financial service providers

6.6 Technology and service providers

We may use third-party providers for:

• Website hosting
• Cloud storage
• Email
• Messaging
• Video conferencing
• Learning-management systems
• Customer-management tools
• Analytics
• Cybersecurity
• Form processing
• Document management
• Technical support

These providers may process information on our behalf according to their contracts, instructions, and applicable law.

6.7 Legal authorities and protection of rights

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to a court order
• Respond to a lawful government request
• Investigate fraud or misconduct
• Protect legal rights
• Protect the safety of students or staff
• Prevent cybersecurity incidents
• Establish, exercise, or defend legal claims

6.8 Business restructuring

If Placeonix undergoes a merger, acquisition, reorganisation, transfer, or sale of all or part of its operations, relevant information may be transferred as part of that transaction, subject to applicable legal safeguards.

7. Cookies and Similar Technologies

The Placeonix website may use cookies and similar technologies.

Cookies are small files or identifiers stored on or associated with your browser or device.

We may use:

7.1 Essential cookies

These cookies support:

• Basic website operation
• Navigation
• Form submission
• Security
• Session management
• Fraud prevention

7.2 Analytics cookies

These cookies may help us understand:

• Number of visitors
• Pages visited
• Time spent on the website
• Traffic sources
• Browser or device types
• Website-performance issues

7.3 Preference cookies

These cookies may remember user choices such as:

• Language
• Display preferences
• Form information
• Previous website interactions

7.4 Marketing technologies

Where used and permitted, marketing technologies may help measure promotional campaigns or deliver relevant advertisements.

You may control or delete cookies through your browser settings. Disabling essential cookies may affect website functionality.

Where legally required, Placeonix will request consent before using non-essential cookies.

8. Third-Party Links and Platforms

The website or Placeonix services may contain links to or use third-party services, such as:

• Payment gateways
• Video-meeting platforms
• Cloud providers
• Learning platforms
• Social-media websites
• Certification portals
• Job portals
• Google services
• Microsoft services
• SAP services
• Recruitment platforms

Third-party services operate under their own terms and privacy policies.

Placeonix is not responsible for the privacy practices, security, availability, or content of independent third-party services.

You should review the relevant third-party privacy policy before providing information directly to that service.

9. Data Storage and Location

Personal information may be stored:

• In Placeonix’s internal records
• On computers and authorised devices
• In email systems
• In cloud-storage systems
• On learning platforms
• In customer-management systems
• With payment providers
• With authorised service providers

Some service providers may store or process information outside the state or country in which you reside.

Where cross-border processing occurs, Placeonix will take reasonable steps to use providers and arrangements permitted under applicable law.

10. Data Retention

Placeonix retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including education, administration, placement assistance, accounting, dispute resolution, security, and legal compliance.

Retention periods may vary according to the type of information.

10.1 Enquiry information

Enquiry and counselling information may ordinarily be retained while the enquiry remains active and for a reasonable follow-up period afterward.

Where you do not enrol, information may be deleted, anonymised, or retained for legitimate record-keeping and marketing purposes where permitted.

10.2 Student records

Admission, attendance, academic, payment, certification, and course-completion information may be retained for the duration of the program and afterward for verification, support, accounting, legal, and certificate-related purposes.

10.3 Placement records

Placement information may be retained while you are receiving placement assistance and afterward where necessary to:

• Verify referrals
• Track outcomes
• Resolve disputes
• Maintain employer relationships
• Respond to verification requests
• Meet legal requirements

10.4 Financial records

Invoices, receipts, payment details, and refund records may be retained for the period required by accounting, taxation, audit, or other applicable requirements.

10.5 Recordings and media

Class recordings, event photographs, videos, and testimonials may be retained for the period required for academic, operational, evidentiary, or approved promotional purposes.

10.6 Complaints and legal records

Complaint, disciplinary, fraud, security, and legal records may be retained as long as reasonably necessary to resolve the matter and protect legal rights.

When information is no longer required, Placeonix may delete, securely destroy, or anonymise it, subject to technical and legal limitations.

11. Data Security

Placeonix takes reasonable administrative, technical, and organisational measures to protect personal information.

Measures may include:

• Access controls
• Password protection
• Role-based access
• Device security
• Secure cloud services
• Restricted staff access
• Data backups
• Security monitoring
• Confidentiality obligations
• Software updates
• Staff awareness
• Incident-response procedures

However, no website, email system, cloud service, device, or internet transmission can be guaranteed to be completely secure.

You are responsible for protecting:

• Your passwords
• Learning-platform credentials
• Email account
• Device access
• Verification codes
• Other authentication information

You should promptly notify Placeonix if you suspect unauthorised access to your account or information.

12. Personal Data Breaches

If Placeonix becomes aware of a personal-data breach affecting information under its control, we will take reasonable steps to:

• Contain the incident
• Investigate its nature and scope
• Reduce possible harm
• Restore security
• Preserve relevant evidence
• Notify affected individuals or authorities where required by applicable law

Notifications may include information about the nature of the breach, likely consequences, protective actions, and contact details for assistance.

13. Your Rights

Subject to applicable law and reasonable identity verification, you may request:

• Information about personal data being processed
• A summary of processing activities
• Correction of inaccurate information
• Completion of incomplete information
• Updating of outdated information
• Deletion or erasure of information that is no longer required
• Withdrawal of consent
• Cessation of certain promotional communication
• Grievance redressal
• Information about relevant parties with whom data has been shared, where applicable

Some requests may be limited where information must be retained for:

• Legal obligations
• Accounting or taxation
• Fraud prevention
• Security
• Contractual enforcement
• Certificate verification
• Dispute resolution
• Legal claims
• Other purposes permitted by law

Placeonix may request proof of identity before responding to protect your information from unauthorised access or deletion.

14. How to Exercise Your Rights

To submit a privacy request, contact:

Email: support@placeonix.com
Phone: +91 99494 94020

Your request should include:

• Full name
• Registered email address or telephone number
• Course or batch, where applicable
• Description of the information concerned
• The action requested
• Sufficient information to verify your identity

Placeonix will review and respond within a reasonable period and within any legally prescribed timeframe that applies.

We may contact you for additional information where necessary to understand or verify the request.

15. Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent by contacting Placeonix.

Withdrawal will apply to future processing and will not make prior lawful processing invalid.

Withdrawing consent may affect our ability to provide services where the relevant information is necessary for:

• Enrolment
• Course delivery
• Payment administration
• Certification
• Internship participation
• Placement assistance
• Legal compliance

16. Correction and Accuracy of Information

You should ensure that personal information provided to Placeonix is complete, current, and accurate.

You must inform us if your:

• Name
• Telephone number
• Email address
• Address
• Educational information
• Employment status
• Resume
• Job preferences
• Other relevant information

changes during an active course, internship, or placement-support period.

Placeonix is not responsible for consequences caused by inaccurate, fraudulent, incomplete, or outdated information supplied by you.

17. Children and Minors

Placeonix services are generally intended for students and professionals who can lawfully provide their information.

Where a participant is under 18 years of age, Placeonix may require:

• Parent or guardian consent
• Parent or guardian contact information
• Identity or age verification
• Parent or guardian involvement in admission or payment

Placeonix does not knowingly use a minor’s personal information for behavioural monitoring or targeted advertising.

Parents or legal guardians may contact Placeonix regarding the personal information of a minor enrolled under their responsibility.

18. Student Photographs, Testimonials, and Success Stories

Placeonix may invite students to voluntarily provide:

• Testimonials
• Reviews
• Placement-success information
• Course feedback
• Photographs
• Videos
• Project demonstrations
• Event content

Where required, Placeonix will obtain appropriate permission before using identifiable content for:

• Website publication
• Social media
• Brochures
• Advertisements
• Presentations
• Event promotion
• Other public marketing

Participation in promotional content is voluntary and does not determine academic, internship, certification, or placement eligibility.

You may request that Placeonix stop future use of your identifiable promotional content.

We will take reasonable steps to honour the request, but removal may not be possible from:

• Materials already printed
• Content already lawfully distributed
• Archived records
• Third-party reposts outside our control
• Content required for legal evidence

19. Class and Event Recordings

Placeonix may record certain classes, webinars, meetings, workshops, or events for:

• Student revision
• Quality monitoring
• Internal training
• Security
• Academic records
• Evidence of program delivery

Where practical, participants will be informed when a session is being recorded.

A recording may contain:

• Participant names
• Voices
• Video images
• Chat messages
• Questions
• Screen shares
• Project demonstrations

Students must not record, download, copy, upload, distribute, or publish classes or recordings without written permission.

Where a recording is provided to students, access may be limited by time, batch, account, or platform.

20. Marketing Preferences

You may ask Placeonix to stop sending promotional communication by:

• Using an available unsubscribe option
• Replying with an opt-out request
• Sending an email to support@placeonix.com
• Contacting the Placeonix support team

Please allow reasonable time for the request to be processed.

You may still receive essential service communications about:

• Active enrolment
• Payment
• Class schedules
• Assessments
• Certificates
• Internship
• Placement interviews
• Complaints
• Security
• Legal updates

21. Automated Tools and Artificial Intelligence

Placeonix may use software or artificial-intelligence-assisted tools to support activities such as:

• Website enquiries
• Resume formatting
• Learning support
• Content recommendations
• Communication management
• Scheduling
• Analytics
• Fraud or spam detection
• Administrative efficiency

Where such tools are used, Placeonix will take reasonable steps to protect personal information and avoid using solely automated decisions for significant student outcomes without appropriate human review.

Students should not submit unnecessary confidential, financial, identity, client, employer, or third-party information into learning or AI tools.

22. Complaints and Grievance Redressal

For a privacy complaint or concern, contact:

Placeonix Privacy and Grievance Contact
Email: support@placeonix.com
Phone: +91 99494 94020

Please provide:

• Your name
• Registered contact information
• Course or batch, if applicable
• Description of the concern
• Relevant dates
• Supporting evidence
• The resolution requested

Placeonix will acknowledge and review the complaint within a reasonable period.

You should first provide Placeonix a reasonable opportunity to investigate and address the concern.

Nothing in this policy prevents you from using remedies available under applicable law.

23. Contact Information

For privacy questions, requests, complaints, or withdrawal of consent, contact:

Placeonix
Kapil Kavuri Hub
No. 144, 9th Floor, 152
Financial District
Hyderabad, Telangana – 500032
India

Email: support@placeonix.com
Phone: +91 99494 94020
Website: www.placeonix.com

24. Changes to This Privacy Policy

Placeonix may update this Privacy Policy because of changes in:

• Legal requirements
• Technology
• Website functionality
• Course-delivery methods
• Payment systems
• Placement services
• Business operations
• Data-handling practices

The revised policy will be published on the Placeonix website with an updated “Last Updated” date.

Where appropriate, material changes may also be communicated through email, website notice, student portal, or another reasonable method.

25. Relationship with Other Policies

This Privacy Policy should be read together with the Placeonix:

• Terms and Conditions
• Refund and Cancellation Policy
• Student admission documents
• Internship or project agreements
• Placement-assistance conditions
• Cookie notice, where applicable
• Any specific consent or authorisation form

Where a separately signed agreement contains additional privacy requirements, those requirements will also apply.

26. Governing Law

This Privacy Policy is governed by the laws of India.

Any privacy complaint, request, or dispute will be handled in accordance with applicable Indian law and any mandatory jurisdiction or remedy available to the individual.